Our legal status, memberships and client protections

The Data Protection Act 1998 requires us to register with the Information Commissioner’s Office (ICO)

We take our responsibilities seriously and are registered under licence No ZA251605

 

 

The companies house register confirms out status as a Private Limited Company registered in England.

 

Registered Address

The Old Drill Hall, 10 Arnot Hill Road, Arnold, Nottingham

NG5 6LJ. We are registered in England. Company number 10530079.

We have Public Liability and Professional indemnity insurance. These are to protect our clients if we do something wrong that causes you a financial loss.

We are a member of the PRS and in the unfortunate circumstance that we cannot resolve your complaint then you can contact the PRS who provide an impartial independent investigation. If they find in your favour then we are bound by their decision.

CMP is a Client Money Protection Membership Scheme for Property Agents to protect their clients’ money against the theft or misappropriation of the client money by the Member’s owners.

All our deposits are protected on the My Deposit scheme. There are very strict rules regarding tenancy deposits. Where we create a new tenancy we will register the deposit and issue the right paperwork to your tenant.

Refund and payments policy

Refund Policy - Property management - Initial payment of £149 for setup is non refundable once service has commenced. Manangement contract is a minimum term of 12 months and is by monthly installments of between £39 per month per letting. Once initial term has expired then one month notice is required to terminate the contract.

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